1. Use of the Platform
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TeamLink provides AI-powered tools to streamline onboarding, training, and collaboration within organisations. You agree to use the platform in compliance with all applicable laws and only for lawful business purposes.

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2. Account Registration
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To access certain features, you may need to create an account. You agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials and all activities under your account.

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3. Subscription & Billing

We offer subscription plans based on team size and required integrations. Prices are provided upon request and may vary depending on your company’s needs. Add-ons (e.g. Zapier, Confluence, Xero) can be customised and priced accordingly.

Billing is monthly or annually depending on your selected plan. Failure to pay may result in suspension or termination of services.

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4. Intellectual Property
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All content, features, and tools on TeamLink, including the AI avatars and training modules, are our intellectual property. You may not copy, reproduce, distribute, or create derivative works without written permission.

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5. User-Generated Content
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If you upload or share data (documents, images, videos, etc.), you retain ownership of your content. By using TeamLink, you grant us permission to process and store this content solely for the purpose of providing our services.

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6. Data & Privacy
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We take your privacy seriously. All personal and company data is processed in accordance with our Privacy Policy. We use encryption and secure protocols to protect your information.

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7. Acceptable Use
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You agree not to:

• Misuse the platform or attempt to access unauthorised areas.
• Upload malicious software or harmful content.
• Use the platform to harass or harm others.

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8. Service Availability
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While we strive for 99.9% uptime, we do not guarantee uninterrupted access. Occasional maintenance or updates may affect availability. We’ll communicate major disruptions in advance when possible.

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9. Limitation of Liability

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To the extent permitted by law, TeamLink is not liable for any indirect, incidental, or consequential damages arising out of your use of the platform.

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10. Changes to Terms

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We may update these Terms from time to time. We’ll notify you of any significant changes. Continued use of the platform after updates means you accept the revised Terms.

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11. Contact

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Have questions? Reach out to us at: support@teamlink.ai